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Best Practices when Collecting Customer Data

Chances are that as a business owner, you are collecting some kind of information about your customers. Maybe it is their payment information when they make purchases on your website, maybe it is their address to deliver your product to, or maybe it is just their email address to add to your newsletter. Whatever it may be, as a business owner you need to be aware of the laws surrounding data collection and how they impact your business. What are the best practices to keep your business safe? Keep reading for information from Samantha Peaslee’s recent webinar session, Dealing with Data.

Meno

Meno is positioned as a meeting place of meaningful sustainability and appealing design. Jerri describes her motivation saying, “My goal is to not only do things differently but to actually show the industry a fresh business model and approach that can be profitable, all while being transparent for the customers.”

Create A Workplace Wellness Strategy

Workplace health and wellness can seem almost like buzz terms at this point, but rest assured, they matter tremendously. Rather than simply looking for the highest pay or best career opportunities, job candidates today are seeking workplaces that value their well-being. And at the same time, a true focus on employee wellness will help to define a company’s reputation today.

How Small Businesses Utilize Google’s Marketing Tools

Most of us use Google every day to find answers to questions, get directions, read reviews, and look for products. But are you taking advantage of all the tools available to your business? In our ever-increasing digital world, it is important for your business to have an online presence and Google has created a platform to help you easily use their various tools to increase your business’s visibility.

Berrybites Success Story

Winna Do, Co-Founder of Berrybites, discovered the ‘why’ of her business when she was babysitting her niece and realized that all of her food options were either canned or pre-packaged purees. Winna describes a desperate feeling knowing she did not have healthier options for her niece and decided to take it on herself to create the option she was looking for

How to Access Capital

It seems like you have all the makings for a great business: ingenuity, passion, strategy, determination… but do you have the money to make it all happen? Funding a start-up business is the biggest barrier to entry and can feel completely overwhelming. Don’t throw in the towel just yet though. Karen Patel, lead SBDC financial consultant has some great advice for you about what your capital resources are and the good news is you have options!

10 consejos para responder a reseñas negativas online

Es un viernes por la noche, ya has salido de trabajar, estás cansado y tienes hambre. También estás cansado de que, casi siempre, comes en los mismos sitios. Entonces, tomas tu celular y buscas en Google “restaurantes mexicanos cerca de mí”. Echas un vistazo a los primeros 3-5 resultados y luego vas a las “Reseñas” o Reviews para ver qué es lo que está diciendo la gente de ese lugar. Luego, vas al sitio web para ver el menú u otra información adicional.

Let’s Talk Hiring

The Great Resignation, The Great Reassessment, The Great Reshuffle, there are many names for the unique movement in the labor market right now. Whatever you want to call it, it is safe to say it is presenting serious challenges to employers and especially small business owners who depend on their employees to keep operations afloat. Courtney Berg, HR consultant with the SBDC and owner of Courtside Consulting, recently presented a webinar session on helpful trends in the world of hiring.
Employees resigning can leave business owners feeling powerless and defeated. While you cannot control an employee’s decision to leave, it is important to remember what aspects are still within your control. Courtney’s presentation focuses on maintaining that mindset. Improving the aspects of your business that you do have control over will not only provide the best experience possible for your current employees, but will also foster a welcoming and enticing environment for new employees. Read on for Courtney’s top tips on creating a healthy work environment in this new era of workforce.

Dawna’s Design Threads

There is a story behind every quilt and few know this better than Dawna Sanders, owner of Dawna’s Design Threads, who has quilted more than 3,100 quilts during her time in business. Dawna’s own story is moving quickly as she is in the final stages of closing on the purchase of The Quilt Store, a major leap for her business.

How to Write a Business Plan

January is a convenient time to officially start your business for bookkeeping and tax considerations, but before you get too ahead of yourself you’ll want to make sure you have a solid business plan. Writing a business plan can feel daunting and overwhelming, but the SBDC is here to provide you with resources and support to help you through the process step by step.