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Human Resources

Courtney Berg

Business humorist Courtney Berg turns typical HR and management issues into fun learning experiences. She draws from her years of human resources and operations management experience to bring boring employment concepts to life. Courtney has built HR departments from the ground up and has experience from front line supervision to vice president in both HR and operations in a variety of industries. Her goal is to bring her knowledge and experience to business owners, making management easier for them.Courtney is a certified Senior Professional in Human Resources (SPHR). In December 2008, Courtney was featured in a “How To Conduct Annual Employee Reviews” in Inc. Magazine. Courtney is also a 2009 Denver Business Journal “Outstanding Women In Business” nominee. She received the Denver Metro Chamber of Commerce “Chamber Champion” award in 2011. Courtney has a BS in Business Administration with an emphasis in Management from the University of Northern Colorado.

Courtney’s areas of expertise are:

  • HR issues
  • Hiring
  • Firing
  • Employee Relations
  • Unemployment claims
  • Background checks
  • Company culture
  • Time management
  • New hire paperwork
Lead/Manufacturing Consultant

Jon Jaggers

Jon is a seasoned operations consultant, specializing in optimizing organizational capabilities through implementing process systems, application of lean techniques, and developing strategic plans. He has twenty plus years of operational management experience with several Fortune 500 companies. He has been a Lead Consultant for SBDC for the last five years.

Jon utilizes a methodical approach in developing organizational capabilities through strategic planning, tactical initiatives, and operational accountability. He is a certified in lean operational techniques, that when applied drive process excellence while delivering superb customer value. He assists clients in applying metrics to measure and improve key performance indicators.

His focus is on small to medium size company’s strategic and tactical plan development and execution. He has had the opportunity over the last five years to consult with numerous companies that have financially grown and prospered.

Jon has a BA in Business Administration and an MBA in Organizational Leadership from Ashford University. He was awarded State SBDC Consultant of the Year in 2015 for his contribution to his clients for economic development.

Child Care Consultant

Dawn Alexander

Dawn received her Master’s degree in Public Administration and has worked in child care for 15+ years, holding roles such as a licensed home provider, a licensing specialist, and a health and safety specialist at the Health Department.

Dawn has been consulting for the past year, working to help child care programs be as effective as possible. Dawn loves creative solutions and building frameworks of support with business owners that enable them to sustain and thrive. Dawn and her husband have three kids.

Consultant Spotlight Video:

Lead Consultant/ Veteran’s Specialist

Ron O’Herron

As a seasoned strategic management-operations business development consultant with more than 30 years of successful corporate management and consulting experience, Ron has extensive knowledge and expertise in both domestic and international business operations. His focus and methodology are structured and directed at helping businesses operations and people, research, plan and implement both short and long-term goals for both personal and business successful growth. He has worked with companies ranging in size from $250 thousand to $500 million in annual revenues.  His industry exposure includes Aerospace, Luxury Boat Manufacturing, Banking, Forensic Structural Engineering, Government Contracting, Metal Fabrication, Oil & Gas, Plastics Manufacturing and Telecommunications.  Ron was honored as the Colorado SBDC Consultant of the Year for 2015.

Ron grew up and graduated from college in Iowa, which he attended on a football scholarship and received his Bachelor’s Degree in Business. He later enhanced his education with Management MBA’s in Business Law from Cornell and Strategic Business Development from Michigan. After college he served as a platoon leader in Vietnam with the 1st Armored Cavalry. Prior to going into the consulting arena, he spent 10 years as the president of an International Electronic Capital Equipment Manufacturing company with 15 domestic offices, 1 in Canada and 5 in Europe.  He and his wife, Sheri, are avid outdoor people with four children and eight grandchildren.

Ron’s areas of expertise are:

  • Business Development
  • Manufacturing
  • Strategic Management
  • Operations
  • Veterans
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