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Key Results

Key Results is a small company with a long reach. For almost twenty years, Owner, Marge Fajardo, has worked with individual leaders globally and a variety of business groups from small local companies to large governmental agencies in Washington D.C. The ultimate goal of Key Results is to improve the interpersonal health of an organization and build on their people-power to produce better results.

Prior to starting Key Results, Fajardo worked in business, government, and education for more than 15 years. “I saw a lot of untapped potential and conflict that drained the energy of organizations and distracted them from being the best they could be. I wanted to provide skills and solutions to help leaders build on their own strengths and unlock the potential of their people,” Fajardo said. To address these challenges, Key Results continually researches the field of human potential, leadership, and team development. They provide cutting-edge assessments, workshops, coaching, and organizational development strategies tied to the outcomes of the organization.

“The people-part of business is complicated and ever-changing. When people understand, trust, and value each other more, the whole organization changes,” says Fajardo.

In working with leaders and companies, Fajardo draws on her professional background and experiences, her Master’s Degree in Organizational Leadership and Management, and several certifications in professional coaching, mediation, assessments, and her training in business mastery. She also partners with a cadre of certified coaches with backgrounds in psychology, human resources, and organizational development, to deliver customized programs.

When leaders are brought in to restructure a team, Key Results coaches are there to provide assessments, strategies, coaching, training, and leadership support. Fajardo said, “We help them assess where they are and create a vision of where they want to be. Then we help them fill in the gap to get there. To be successful, it takes great communication-both speaking and listening, emotional intelligence, and an understanding of how humans adapt to change. The Key Results approach helps teams learn how to develop trust, deal with conflicting ideas in a constructive way, build commitment in all team members, and hold each other accountable to create the desired results.”

Fajardo showed her commitment to providing even more value for her clients by participating in the Small Business Development Center’s Leading Edge class.

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