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We’ve helped thousands of entrepreneurs. Here are some of their

Success Stories

Key Results

Key Results is a small company with a long reach. For almost twenty years, Owner, Marge Fajardo, has worked with individual leaders globally and a variety of business groups from small local companies to large governmental agencies in Washington D.C. The ultimate goal of Key Results is to improve the interpersonal health of an organization and build on their people-power to produce better results.

Prior to starting Key Results, Fajardo worked in business, government, and education for more than 15 years. “I saw a lot of untapped potential and conflict that drained the energy of organizations and distracted them from being the best they could be. I wanted to provide skills and solutions to help leaders build on their own strengths and unlock the potential of their people,” Fajardo said. To address these challenges, Key Results continually researches the field of human potential, leadership, and team development. They provide cutting-edge assessments, workshops, coaching, and organizational development strategies tied to the outcomes of the organization.

“The people-part of business is complicated and ever-changing. When people understand, trust, and value each other more, the whole organization changes,” says Fajardo.

In working with leaders and companies, Fajardo draws on her professional background and experiences, her Master’s Degree in Organizational Leadership and Management, and several certifications in professional coaching, mediation, assessments, and her training in business mastery. She also partners with a cadre of certified coaches with backgrounds in psychology, human resources, and organizational development, to deliver customized programs.

When leaders are brought in to restructure a team, Key Results coaches are there to provide assessments, strategies, coaching, training, and leadership support. Fajardo said, “We help them assess where they are and create a vision of where they want to be. Then we help them fill in the gap to get there. To be successful, it takes great communication-both speaking and listening, emotional intelligence, and an understanding of how humans adapt to change. The Key Results approach helps teams learn how to develop trust, deal with conflicting ideas in a constructive way, build commitment in all team members, and hold each other accountable to create the desired results.”

Fajardo showed her commitment to providing even more value for her clients by participating in the Small Business Development Center’s Leading Edge class.

Cipher Roasting

Kristen Dering, owner of Cipher Roasting, didn’t set out with the intention of starting a small business. Her passion for great coffee led her to start experimenting with small-batch coffee bean roasting. As her friends and family began tasting the coffee brewed from the roasted beans though, they couldn’t keep it a secret. The buzz around Kristen’s coffee slowly grew to the point of officially opening business in July of 2020. Kristen felt she needed

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4th Kind Entertainment

In the age of YouTube and smartphones, how does a small video production company distinguish themselves from anyone who can hold a camera? In the words of 4th Kind Entertainment’s owners and founders, Curt Donohue and Jason Graisa: empathy mapping and humor. “We spend a lot of time with our clients to find out who their clients are,” says Curt. 4th Kind Entertainment, a Denver area video production company, specializes on customer discovery and injecting

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Timberleaf Trailers

Kevin Molick is a custom cabinet contractor and outdoorsman. The idea of building a teardrop trailer for his camping adventures intrigued him so he built one to suit his needs. It wasn’t long before he was getting inquires on social media about how one of these trailers could be purchased which moved him to start building more trailers. By the end of 2016 he had built and sold 12 of these custom made trailers. “We

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Zoe’s Coffee

In May of 2008, Vaughn and Judy Pepper started a small coffee kiosk business. For many years, they dreamed of turning this kiosk into a full coffee shop. In 2012, they were able to turn this dream into a reality and they expanded into a full coffee shop—Zoe’s Coffee. They explained that location played an extremely important role in the new venture. “Judy and I established the shop based on demographics of the area.” The

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Backyard Soda Company

The beauty of small businesses is their ability to listen to their customers, quickly pivot and reassess. Backyard Soda Company started with a vision of a modern version of a soda shop, but after trying to bootstrap the business with a food cart in 2011, they realized they might be going about selling their product from the wrong angle. Co-owners and founders Patrick Creager and Ari Murdock officially started Backyard Soda Company in 2012, and

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Frolic Play Space

Pilar Johnson owner of Frolic Play Space re-imagined an indoor play space for children under seven after visiting an indoor play area with her young daughter. Pilar states, “There really was not a lot of places that I felt like I could take her, be free for a little bit and get a little break which was back when I first said I should really do this”. At that moment, Pilar came up with the

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